Privacy Policy

Introduction

Welcome to S G L PORTAL CO. L.L.C. (“AllFinder”). We are committed to protecting your privacy and ensuring your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our platform and services. By accessing or using our services, you agree to this Privacy Policy. If you do not agree with the terms, please refrain from using our platform and services.

1. Information We Collect

1.1 Personal Information

When you register an account or use our services, we may collect the following personal information:

• Name;
• Contact details (email address, phone number);
• Identification documents for verification purposes (if applicable).

1.2 Non-Personal Information

We may collect non-personal information about your interactions with our platform, including:

• Browser type and version;
• IP address;
• Device type and operating system;
• Pages visited and time spent on our site;
• Referring website;
• Cookies and tracking technologies.

1.3 Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our platform. Cookies help us understand how you use our services, remember your preferences, and provide personalized content. You can control cookie settings through your browser, but disabling cookies may affect your ability to use some features of our platform.

2. How We Use Your Information

2.1 Providing and Improving Services

We use your personal information to:

• Create and manage your account;
• Send confirmations after payments;
• Communicate with you about your account and listings;
• Provide customer support;
• Improve our services and platform functionality;
• Personalize your experience.

2.2 Marketing and Promotions

With your consent, we may use your information to send you promotional materials, newsletters, and other communications about our services and offers. You can opt out of receiving marketing communications at any time by following the unsubscribe instructions in your AllFinder account or contacting us directly.

2.3 Legal and Regulatory Compliance

We may use your information to comply with applicable laws, regulations, and legal processes, including responding to lawful requests and protecting our rights and interests.

3. How We Share Your Information

3.1 Third-Party Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer support. These providers are contractually obligated to protect your information and use it only for the purposes specified by us.

3.2 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity. We will notify you of any such change in ownership or control of your personal information.

3.3 Legal Obligations

We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as a court or government agency.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no security measure is completely foolproof, and we cannot guarantee the absolute security of your information.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your personal information, we will securely delete or anonymize it.

6. Your Rights

You have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you;
• Correction: You can request that we correct or update your personal information;
• Deletion: You can request that we delete your personal information;
• Objection: You can object to the processing of your personal information for certain purposes;
• Restriction: You can request that we restrict the processing of your personal information;
• Portability: You can request a copy of your personal information in a structured, commonly used, and machine-readable format;
• Withdraw Consent: You can withdraw your consent and we rely on it to process your personal information.

To exercise your rights, please contact us at info@allfinder.ae. We may need to verify your identity before processing your request.

7. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time, with or without notice to you. If that happens, the new version of this Privacy Policy will be made available on this page. Any revisions to this Privacy Policy will be effective immediately once posted on this page.

9. Language

This Privacy Policy may be published in different languages. If there are any inconsistencies between versions, the English language version will prevail.

10. Who We Are and How to Contact Us

Who We Are

S G L PORTAL CO. L.L.C. (“AllFinder”), a company incorporated in the United Arab Emirates, having a commercial license № 1322613 and is, therefore, the controller of your data (referred to as either "AllFinder", "we", "us" or "our" in this Privacy Policy).

How to Contact Us

You can contact us by emailing: info@allfinder.ae 

11. Registration

11.1 Individuals

When registering as an individual, we do not collect your full address but may collect your approximate location if you enable this feature on your device.

Information Collected:

• Name;
• Email address;
• Phone number (optional);
• Username and password;
• Profile picture (optional);
• Approximate location (optional).

11.2 Companies

When registering as a company, we may collect additional information to verify your business and ensure compliance with applicable laws and regulations.

Information Collected:

• Company name;
• Business address;
• Contact person name;
• Contact email address;
• Contact phone number;
• Business registration documents (optional);
• Company logo (optional).

12. Payment Information

We do not request or store payment card information. All payment information is collected and processed by our third-party payment gateway providers (STRIPE).

13. Uploaded Information by Business Owners/Users

As a user, you may receive communications from business owners or other users on our platform. However, it's important to know that they should only share information with you if they have permission to do so. If you don't want to receive these communications, you can reach out to them directly to express your preferences.

Furthermore, always be vigilant for fraudulent activities. Verify the legitimacy of any communication or transaction before sharing personal information or engaging further. Your security and privacy are important to us.

14. Complaints

If you would like to make a complaint regarding this Privacy Policy or our practices about your data, please contact us. We will reply to your complaint as soon as we can. If you are unsatisfied with our response to any issue that you raise with us, you may have the right to submit a complaint to the data protection authority in your jurisdiction.

By using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

15. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

S G L PORTAL CO. L.L.C.
info@allfinder.ae

By using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.